Usability Testing is Easy [2/3]: Designing tasks

The usability test essentially works by setting your participant some tasks to complete on your website (software, application, interface… whatever it is). Asking them to think out loud, you aim to record how they get on, gain insights into their thought processes, and flag any problems that are identified.

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Review: User-centred Design – Value and Process

Jenny and I attended a talk given by Dr Rachel Jones of Instrata, and organised by Mark Dalgarno from Software Acumen / Software East.

Rachel’s talk, entitled “User-centred Design – Value and Process” covered both business cases for carrying out user-centred design (UCD) and the activities (the “why” and “how”) of it.

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