Hands-on UXD workshop – designing for data collections

On March 1st, 2012, we had a different kind of event on the Genome Campus… a joint session between EBI Interfaces and the Hinxton Sequence Forum (HSF) [1], with the aim of giving people practical, hands-on experience of user experience design (UXD) work.

At the EBI, we have developed a lot of on-site expertise in the areas of user research and user experience design. During a recent HSF meeting, members expressed a desire to learn more about user experience design, and how they can take techniques and methods and apply them to their work.

Brilliant!

So, it was a bit of an experiment. We had an hour and a half, and a great audience of 50 developers and researchers from both the EBI and the Sanger Institute, and we tried to give them a useful taste of the design process.

The message? Take the time to explore and define a problem before you start developing solutions.

Discussion at the end of the workshop

Discussion at the end of the workshop

Opening: Introduction and presentations

After a brief introduction by Giulietta (a well-known face for the HSF members), we kicked off with four presentations. These were used to frame a design problem that several of us had faced in a range of projects, and to give some context to the session.

I talked about data access and the EGA and Jenny spoke about the development of a service called Enzyme Portal. Our colleague, Tony Sawford, described the GOA website, and UX analyst Sangya Pundir talked about development of UniProt.

In each case, we had had to figure out ways to allow users to select and manipulate data, whether it was for comparison, analysis, or download. Presenting large collections of data and providing an intuitive way for the user to interact with it was the context for the little “design challenge” we set our audience.

Exploring: Brainstorming

We split our audience into five groups of about 10 people each. We explained that, with the context or “problem space” in mind, they should try and very rapidly come up with some design solutions. Rather than just having a round-table chat about it, we enforced some structure.

A technique that works very well is called “3-12-3“, where participants are asked to spend 3 minutes individually writing down characteristics or keywords for a given context, then 12 minutes sketching ideas for solutions (usually in pairs, not big groups!), and a final 3 minutes presenting their ideas. The enforced time limits are a great way to prevent a never-ending ideas discourse! It isn’t meant to get you THE solution, but it gives you a great way to rapidly explore a topic.

This activity is described in the hugely popular book, Gamestorming.

HSF members at the Wellcome Trust Genome Campus, learning about user experience design

HSF members at the Wellcome Trust Genome Campus, learning about user experience design

Closing: Round-up of ideas and solutions

Someone from each of the five groups was volunteered (!) to present their group’s ideas and possible solutions. Despite the very short time limit, people had really brainstormed a lot of concepts and got things down on paper. One can see how repeating this exercise, and iterating ideas, could start to make something that developers could build.

It is a lo-fidelity approach, yes – and that is a big part of what we wanted people to see: the ideas are the important thing. At this stage, it is quantity over quality! Just explore.

We finished off the session with more from Sangya Pundir about the shopping basket metaphor that they have been testing with users in UniProt prototypes.

Presenting back - 3-12-3 brainstorming game

One of the attendees, Lawrence, presenting back his teams' ideas

Discover, Define, Develop, Deliver

The format for this session was cooked up between four of us from the EBI: Giulietta Spudich, Jenny Cham and Paula de Matos, and me. We didn’t want to just talk about our work (although show & tell is a useful format); we wanted to get our audience involved and interacting!

We also wanted to introduce some core design ideas. If you consider the Design Council’s description of the design process, then we chose to focus this time on the discovery and definition phases of our work  –  how do we know what to build, and how does that match up with what we want to deliver. Take the time to generate and explore ideas collaboratively. Balancing user needs, project aims and design experience is where the user experience design comes in!

Design Council double diamond - discover, define, develop, deliver

A big thank-you to everyone who attended.

What is the Hinxton Sequence Forum?

“The Hinxton Sequence Forum includes Sanger and EBI groups and teams whose work and/or research involves analysis and manipulation of nucleic acid and protein sequences, and includes teams working on assembly and annotation of genomes as well as those running the various biological databases. Members of the Forum meet weekly to hear presentations to exchange news and ideas.”

Advertisements

4 thoughts on “Hands-on UXD workshop – designing for data collections

  1. Paula says:

    Wow it looks like people really got involved and it was a proper workshop rather than a discussion. Exactly what we wanted to achieve!

    • Thanks Michele. 🙂

      In this case, we concentrated on (very rapid!) design methods. There are ideas for covering user research in future sessions… I think good, old usability testing will be up next, but I would love to raise the profile of other kinds of research, too. Let’s see what we come up with.

      Another Cambridge group?! I’ve signed up – thanks for the tip.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s