Here are my sketchnotes from James Kalbach’s webinar, “Principles of Web Navigation: Advanced Design Techniques“. James investigated three broad aspects of navigation, “transitional volatility”, “information scent” and “berry-picking”, and proposed three techniques we could use to support each. Good stuff from Mr Kalbach.
Transitional volatility (David Danielsen)
Information scent (Jared Spool and UIE)
The vocabulary problem (George Furnas et al)
Berry-picking (Prof. Marci J. Bates)